1. General
1.1. These Terms of Purchase apply to all orders and purchases made through Longyao Stuff website.
1.2. By placing an order, you agree to be bound by these terms, our Privacy Policy, and any other policies referenced herein.
2. Orders
2.1. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.
2.2. Once your order is placed, you will receive an email confirmation. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
2.3. We reserve the right to cancel or modify orders in the event of a pricing error or other issues. In such cases, you will be notified, and any payments will be refunded.
3. Pricing and Payment
3.1. All prices are listed in United States Dollar and include applicable taxes unless otherwise stated.
3.2. We accept various payment methods, including credit/debit cards, PayPal and gift cards. Payment must be received in full before your order is processed.
3.3. Prices and availability are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter.
4. Shipping and Delivery
4.1. Shipping costs and delivery times vary depending on your location and the shipping method selected.
4.2. Orders are typically processed within 2 - 5 business days. Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
4.3. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
5. Returns and Exchanges
5.1. We accept returns and exchanges within 30 days from the date of receipt. Items must be in their original condition and packaging to qualify for a return or exchange.
5.2. To initiate a return or exchange, please contact our customer service team at support@longyaostuff.com with your order details.
5.3. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
6. Refunds
6.1. Refunds will be processed to the original payment method within 30 business days of receiving the returned item.
6.2. Shipping costs are non-refundable unless the return is due to our error or a defective product.
7. Warranties and Disclaimers
7.1. All products are covered by the manufacturer's warranty, where applicable. Please refer to the product documentation for specific warranty details.
7.2. We make no additional warranties, express or implied, regarding the products sold on our website.
8. Limitation of Liability
8.1. To the maximum extent permitted by law, Longyao Stuff shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
8.2. Our total liability to you for any claim arising out of or in connection with these terms shall not exceed the purchase price of the products in question.
10. Changes to Terms
10.1. We reserve the right to modify these terms at any time without prior notice. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
Contact Us
If you have any questions or concerns about these Terms of Purchase, please contact us at support@longyaostuff.com.